Refund policy

Refund policy and return policy.

Refund will be credited to The same mode of payment within 5 working days after approval 

Return.

Product will be eligible for return within 1 working days after delivery

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If your return is accepted, we will provide an exchange item as per your request. You can always contact us for any return question at naintaraindia@gmail.com. 

Exchanges
If you would like to exchange an item, please initiate a return within 7 days of receiving your order. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If your exchange request is approved, the replacement product will be shipped and delivered within 10 business days.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at naintaraindia@gmail.com.